Following wide-ranging consultation with colleagues, consumers and other stakeholders, we have evolved our Corporate Social Responsibility strategy into a more broadly based approach which encompasses all aspects of our environmental, social and governance ("ESG") commitments.
Our Approach to Sustainability
Our new ESG strategy has three pillars. Firstly, we will inspire people to make climate-smart transport decisions and do all we can to help the nation transition to electric mobility; secondly, we will support customers by giving them a greater sense of control over their mobility through the evolution of products, services and solutions; thirdly, in line with our commitment to support customers through a lifetime of motoring and cycling, we will set an example by making a lifetime commitment of our own – to make our business carbon neutral by 2050.
We are committed to introducing a more structured approach to measuring and reporting key metrics, including recycling, waste reduction and Greenhouse Gas ("GHG") emissions. By FY21 we plan to have added Scope 3 to our existing Scope 1 and Scope 2 GHG reporting, and to have introduced targets for reductions in GHGs mapped against the UN Sustainable Development Goals.
Our Scope 3 reporting will incorporate emissions from our purchased goods, services and capital goods. In setting targets for further emissions reductions we will use a methodology consistent with the Science Based Target Initiative (SBTi), a collaboration between CDP, the United Nations Global Compact, World Resources Initiative, WWF and We Mean Business Coalition.
Our ESG Strategy
Championing the shift to electric smart travel through education, engagement and community support
Help put the consumer in control, through products, services and solutions
Walk the walk: make our business carbon neutral by 2050
Our Objective
Halfords' mission is to realise a sustainable future by championing all forms of electric transport and supporting colleagues and consumers in making smarter transport choices
Championing the shift to electric smart travel through education, engagement and community support
Objectives
We believe that smart, independent transportation (electric, hybrid, cycling, E-scooters, E-bikes) is vital to our wellbeing and the environment. We also know that people need help and advice along this journey. We are therefore on a mission to support a sustainable future by championing all forms of electric transport and supporting our customers as they make their transportation choices.
Measures
Our success will be measured by:
- Consumer understanding of our electric vehicles maintenance, repair and services proposition
- Aim: to establish a baseline measure and set targets for improvement
- Our contribution to lobbying campaigns designed to accelerate the transition to electric vehicles (EVs)
- Aim: in FY21, to contribute to the legalisation of E-scooters on UK roads
Help put the consumer in control, through products, services and solutions
Objectives
We are evolving our offer to help people navigate their way through a more complex transport landscape. We are committed to giving customers the confidence they need to switch to greener forms of transport, to supporting them once they have done so, and to helping people stay safe on the road, whatever form of personal transport they choose.
Measures
- The number of colleagues accredited to IMI Hybrid Electric Vehicle Level 2 and the number of colleagues trained to advise customers on E-bike and E-scooter sales
- Aim: to be the first organisation in the UK to have national coverage of accredited technicians and to have the largest number of colleagues trained to advise customers about electric mobility in the UK in FY21 and each year thereafter
- The breadth of our range of E-bikes and E-scooters across models and price points and the take up of service plans designed to support long-term usage of green transport solutions.
- Aim: to have the broadest range of models and price points in FY21 and each year thereafter
Walk the walk: make our business carbon neutral by 2050
Objectives
We recognise that this is a longer term target and therefore over the next year we are looking to implement graduated carbon-reduction targets, with the first milestone set at 2025, leading towards Halfords becoming carbon neutral by 2050. We will announce these Science Based Targets in due course during FY21.
More information on our ESG Strategy can be found on the following pages:
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